What AI features should businesses look for in a laptop?

What AI features should businesses look for in a laptop?


Artificial intelligence is quickly becoming a practical tool for everyday business workflows. From automating routine tasks to enhancing video calls and improving security, modern AI-enabled laptops can help teams work more efficiently across a wide range of environments.

For businesses evaluating new hardware, the challenge is not simply choosing a fast laptop. It is understanding which AI capabilities actually deliver measurable value and how those features fit into real-world workflows. Here is what to look for when choosing an AI-ready business laptop and how systems from Dell Technologies illustrate these capabilities in practice.

Dedicated AI processing power matters

The inclusion of dedicated AI hardware is one of the biggest shifts in modern business laptops. Instead of relying solely on the CPU or GPU, many newer systems include a neural processing unit, or NPU, designed specifically for AI workloads.

Why this matters for businesses:

  • AI tasks can run locally without relying heavily on cloud services.
  • Battery life is preserved during AI-assisted workflows.
  • Real-time features, like background blur or voice isolation, run more smoothly.
  • Sensitive data can remain on-device for improved privacy.

Windows 11 AI features increasingly lean on NPUs for tasks, such as live captions, Studio Effects, and Copilot experiences. Laptops built around Intel Core Ultra processors, like the Dell Pro 16 Laptop and the Dell 14 Plus, highlighted by Dell Technologies, are designed to support these workloads efficiently.

For businesses planning longer refresh cycles, prioritizing hardware with dedicated AI acceleration helps ensure systems remain capable as Windows and enterprise software continue to expand their AI features.

  • What AI features should businesses look for in a laptop?

    CPU

    AMD Ryzen AI 5 Pro, AI 7 Pro

    RAM

    Up to 32 GB LPDDR5

    Storage

    512 GB

    Operating System

    Windows 11 Pro

    Display (Size, Resolution)

    16-inch FHD+ with IPS anti-glare panel

    The Dell Pro 16 laptop is built for modern business workflows with AI-capable processors and Windows 11 Pro support. Designed for productivity on the move, it combines a large 16-inch display with efficient performance and enterprise-ready features. It is suited to professionals who need reliable multitasking, local AI acceleration, and secure day-to-day computing across hybrid work environments.


  • Dell 14 Plus Laptop

    CPU

    Intel Core Ultra, Ryzen AI

    RAM

    Up to 32GB LPDDR5X

    Storage

    Up to 1TB SSD

    Battery

    64Wh

    Display (Size, Resolution)

    14-inch FHD+

    The Dell 14 Plus laptop offers a compact, AI-ready platform for mobile professionals and small teams. With modern Intel Core Ultra or Ryzen AI configurations and Windows 11 support, it is designed to handle everyday productivity, collaboration and emerging AI features efficiently. Its lightweight footprint and balanced performance make it a practical choice for businesses equipping hybrid or remote workers.


On-device AI for privacy and reliability

Cloud-based AI tools remain useful, but many organizations now prefer on-device AI processing for security, latency, and compliance reasons. When AI runs locally, sensitive information, such as meeting audio, documents, or camera feeds, does not need to leave the device.

Key benefits for businesses include:

  • Reduced exposure of confidential data
  • Faster real-time responses
  • Continued functionality even with limited connectivity
  • Lower ongoing cloud processing costs

Modern Dell business systems emphasize local AI capabilities paired with Windows 11 AI features. This approach is particularly valuable for hybrid teams, field workers, and regulated industries where data handling requirements are stricter.

AI-enhanced collaboration features

Two colleagues using the X3 Pro Chip Styli with the Artist Ultra 16 Credit: Dell

Video conferencing has become a permanent part of business operations, and AI is now central to improving meeting quality. The best AI-enabled laptops have features that enhance audio and video automatically.

Businesses should look for:

  • AI-powered background blur and framing
  • Automatic lighting correction
  • Noise reduction and voice isolation
  • Eye contact correction
  • Real-time transcription support

These features help create more professional virtual meetings without manual setting adjustments. Systems like the Dell Pro 16 Laptop are designed to support Windows Studio Effects and similar AI-driven enhancements that improve hybrid collaboration experiences.

For teams that spend significant time in meetings, these capabilities can meaningfully improve communication quality and reduce user friction.

Intelligent performance optimization

Performance management is another important area where AI is making an impact. Modern business laptops increasingly use AI to dynamically allocate power and optimize workloads in the background.

This can include:

  • Adaptive thermal management
  • Intelligent battery optimization
  • Workload-aware performance tuning
  • Application prioritization

Rather than relying on static performance profiles, AI-enabled systems can respond in real time to how the device is being used. For mobile professionals, this often translates into quieter operation, longer battery life, and more consistent responsiveness.

Dell’s newer business-focused laptops and desktops, including configurations like the Dell 16 Plus Laptop and Dell Tower Plus Desktop, are built to take advantage of these intelligent performance features within Windows 11 environments.

Dell Tower Plus Desktop

CPU

Intel Core Ultra 5 225, 7 265, 7 265K, 9 285, 9 285K

Memory

16GB to 64GB DDR5 at 5200MT/s

Storage

Up to 4TB NVMe SSD

Operating System

Windows 11

PSU

460W, 750W, 1000W

Dell’s Tower Plus Desktop is ready for the rigors of daily business use, offering superior performance with everything from configurable Intel Core Ulra proccessors to support for heavier workloads.


Built-in AI security capabilities

A man working on his Dell laptop at his kitchen table Credit: Dell

Security remains one of the most important considerations for business hardware purchases. AI is now playing a growing role in endpoint protection, identity verification, and threat detection.

When evaluating AI-ready systems, businesses should look for:

  • AI-based malware and threat detection
  • Intelligent biometric authentication
  • Behavioral anomaly monitoring
  • Automated privacy features

Many modern Dell systems integrate fingerprint readers and advanced security frameworks that work alongside Windows Hello and Microsoft security tools. AI can help detect unusual login behavior or automatically lock systems when users step away.

For organizations managing distributed teams or sensitive data, these AI-assisted protections can add an important layer of defense without increasing complexity for end users.

Copilot and Windows 11 AI integration

Microsoft’s push toward AI-powered Windows experiences is another major factor businesses should consider. Windows 11 now includes a growing set of AI-driven tools under the Copilot umbrella, and hardware compatibility will matter more over time.

Businesses should evaluate whether a laptop:

  • Supports current Windows 11 AI features.
  • Is built on newer AI-capable processors.
  • Has sufficient memory for AI workloads.
  • Is likely to support future Copilot enhancements.

Systems, such as the Dell 14 Plus and Dell Pro 16 Laptop, are positioned to support these evolving Windows AI capabilities. Choosing hardware that aligns with Microsoft’s AI roadmap helps reduce the risk of premature obsolescence.

The role of displays in AI-powered workflows

A woman takes notes while worjing on her Dell laptop Credit: Dell

While much of the AI conversation focuses on processors, display quality still plays an important role in productivity, especially for creative and data-heavy workloads.

High-resolution monitors can enhance AI-assisted workflows, such as:

  • Content creation and editing
  • Data visualization
  • Multitasking across AI tools
  • Video conferencing clarity

The Dell 27 Plus QHD USB-C Monitor offers a high-resolution workspace suited to business users who rely on multiple windows or AI-assisted productivity tools. For users who want a more immersive setup, the Alienware 34 Gaming Monitor provides additional screen real estate that can be useful for multitasking and complex workflows.

For businesses building AI-ready workstations, pairing capable laptops with high-quality displays can significantly improve the overall user experience.

Dell 27 Plus QHD USB-C Monitor

Resolution

2560 x 1440 up to 144Hz

Screen Size

27-inch IPS

Tilt

Yes

Swivel

Yes

Pivot

Yes

Height adjustment

Yes

The Dell 27 Plus QHD USB-C monitor provides a sharp, color-accurate workspace for modern productivity setups. Its 27-inch IPS panel and USB-C connectivity make it a practical companion for business laptops and AI workflows. With ergonomic adjustments and integrated speakers, it is designed to support comfortable, clutter-reduced desk environments.


When a desktop still makes sense for AI workloads

While AI laptops are increasingly powerful, some business environments still benefit from desktop systems, particularly when heavier workloads are involved.

Desktops may be preferable when teams need:

  • More sustained performance
  • Greater GPU headroom
  • Expandability over time
  • Dedicated office workstations

Dell Technologies continues to offer desktop options, such as the Alienware Aurora Gaming Desktop and Dell Tower Plus Desktop, that can complement AI-enabled laptops in mixed-device environments. For organizations running local AI models, creative workloads, or data-heavy applications, a hybrid approach often makes practical sense.

Manageability and enterprise readiness

AI features are important, but businesses should also consider how easily devices can be deployed, managed, and supported at scale. Enterprise readiness remains a core requirement.

Key considerations include:

  • Remote device management
  • Firmware and driver stability
  • Security update cadence
  • Fleet deployment tools
  • Compatibility with existing IT infrastructure

Dell’s business portfolio is designed with enterprise deployment in mind, which can be especially important for organizations rolling out AI-capable hardware across large teams.

Future-proofing your business hardware strategy

AI capabilities in PCs are evolving quickly, and businesses should think beyond immediate needs. A laptop purchased today may remain in service for three to five years, so selecting forward-looking hardware is increasingly important.

Smart buyers should prioritize:

  • Systems with dedicated AI acceleration
  • Modern processor platforms
  • Ample memory for AI workloads
  • Strong Windows 11 AI compatibility
  • Vendor ecosystems that support long-term updates

Dell Technologies’ current lineup of laptops, desktops, and displays reflects this shift toward AI-integrated computing. Rather than treating AI as a niche feature, these systems are built to support the growing role of local AI across business workflows.

Choosing the right AI laptop for your team

There is no single best AI laptop for every organization. The right choice depends on how teams work, where devices will be used, and which AI features actually deliver measurable value.

For many businesses, the priority should be systems that:

  • Run AI features on-device efficiently
  • Support Windows 11 AI tools
  • Improve collaboration quality
  • Strengthen endpoint security
  • Scale easily across the organization

By focusing on these practical capabilities instead of marketing buzzwords, businesses can make more informed purchasing decisions.

As AI continues to reshape productivity software, security tools, and collaboration platforms, choosing the right hardware foundation becomes increasingly important. Modern systems from Dell Technologies demonstrate how AI-ready laptops, paired with capable desktops and displays, can support a wide range of professional workflows both today and in the years ahead.

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